1. Information We Collect

We collect both the information you provide and data collected automatically through your interactions with our site.

 

The personal information you provide may include your name, phone number, email address, and service address. We may also collect details about your lawn care needs, appointments, and preferences. If you create an account, we may collect login credentials and communication preferences. If you sign up for SMS updates, we collect your mobile number; this will never be shared or sold without your explicit consent.

 

Automatically collected information may include your browser type, IP address, cookies, and interaction data to help us improve site performance and user experience.

 

2. How We Use Your Information

We use your information to provide lawn care and landscaping services, schedule appointments, manage service requests, communicate with you regarding updates, quotes, or customer support, process payments and transactions, analyze website usage, improve performance, and send updates or promotional messages (only with your consent).

 

Message and Data Rates May Apply: Standard carrier fees may apply for SMS communications. Message frequency may vary. For help or to stop receiving messages, contact Shine’s Lawn Care at 904.201.9119 or Shineslawncare2020@gmail.com.

 

3. How We Protect Your Data

We take your privacy seriously and apply several safeguards. Sensitive data is encrypted using secure technologies. Access to personal data is restricted to authorized personnel only. We also conduct regular reviews of our security protocols to ensure compliance with privacy regulations.

 

4. Sharing of Information

We only share your data when necessary to deliver services. This may include secure payment processing platforms like Stripe or Square, marketing and analytics tools such as Google and Meta, and third-party scheduling tools used to streamline your booking experience.

 

We do not sell, rent, or share your personal or mobile information for third-party marketing without your clear consent.

 

5. Cookies & Advertising

We use cookies and similar tools to improve website functionality, deliver targeted ads based on your preferences, and track usage for analytics. You can manage cookies through your browser settings or opt out through platforms like Google Ads Settings, Facebook Ad Preferences, or the Digital Advertising Alliance.

 

6. Data Retention & Your Rights

We retain your data only as long as necessary to provide services and comply with legal obligations. If you’re located in California under the CCPA or the European Economic Area under GDPR, you may request access to, correction of, or deletion of your data. To submit a request, email Shineslawncare2020@gmail.com. Please allow up to 90 days for processing.

 

7. Compliance with Florida Law
In accordance with Florida law, Shine’s Lawn Care will notify affected individuals of any breach involving personal information as required. Our website and services are not directed to children under the age of 13, and we do not knowingly collect information from children. You may opt out of receiving marketing communications at any time by following the instructions in our emails or contacting us at Shineslawncare2020@gmail.com.

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8. Policy Updates

We may revise this Privacy Policy periodically. Any changes will be posted on our website, and significant updates will be clearly communicated.

 

9. Contact Us

For questions about your privacy or this policy, contact us at:

Email: Shineslawncare2020@gmail.com

Phone: 904.201.9119​​